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Contact Information
Office & Warehouse
Stockport, Manchester, United Kingdom
Phone
0161 399 3452
Monday - Friday, 9:00 AM - 6:00 PM GMT
Response Time
General inquiries: Within 24 hours
Wholesale inquiries: Within 24-48 hours
Support requests: Same business day
Frequently Asked Questions
Quick answers to common questions about Al Hakimi products and services.
What makes Al Hakimi cutlery different from other brands?
Our cutlery is inspired by the wisdom and strength of mountains, crafted from high-grade SS430 stainless steel with multi-layered nanotechnology finishes. We focus on timeless design, ergonomic comfort, and lifetime durability with comprehensive warranty support.
Do you offer international shipping?
We currently ship within the United Kingdom only. For international customers interested in higher quantities, please contact us directly to discuss wholesale opportunities and special shipping arrangements.
What is included in your lifetime warranty?
Our lifetime warranty covers manufacturing defects, premature wear, and functional issues. We offer free replacement or repair services. The warranty does not cover damage from misuse, accidents, or normal wear from extended use.
Can I purchase individual pieces or only complete sets?
We offer both complete sets and individual pieces through our replacement service. If you need to replace specific items or want to expand your collection, contact our support team for individual piece availability.
How should I care for my Al Hakimi cutlery?
Our cutlery is dishwasher safe, but hand washing with warm soapy water gives the best results. Dry immediately after washing to maintain the mirror finish. Avoid abrasive cleaners and store in a protective case or drawer organizer when possible.
Ready to Begin Your Al Hakimi Journey?
Discover the art of mindful dining with our premium cutlery collection.